PointBright offers exceptional support to ensure that all our customers are always able to get assistance they need. We include free support package with every purchase of BriteWare. And because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are also included free of charge.
What's included?
Our support package offers you unparalleled service and responsiveness. Customers can always be assured of the fastest response times, as well as leading-edge tools and services.
Extended hours of support
Access to PointBright online knowledge base
Web-based training classes
 
Available on-site and/or on-line
PointBright is committed to ensuring successful adoption of BriteWare functionality by all users. Through PointBright training, we offer a host of services that meet the educational needs of virtually every organization.
With each system, an implementation specialist assigned specifically to your company will help you answer any questions at the time of setup and throughout your time with us.
Our specialists will learn your business operations to find how to make BriteWare best suit your needs; we will also perform live training sessions tailored to meet demands of your company.
We also offer workshops for BriteWare users who want to learn more about specific areas such as CRM, e-Business, CMS, etc
 
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